TERMS OF USE

Warranty and Return Policy

ORANGE PRODUCTIONS is committed to working with you to ensure that every product under warranty performs to the manufacturer's specifications.

Most products purchased from Orange Production are warranted against defects. If you receive a defective product, Orange Productions will work with you to obtain an appropriate resolution.

All merchandise must be returned within 14 days of receipt.

Shipping

Orange Productions uses only UPS. Items which cannot be shipped via UPS will be delivered via common carrier. All deliveries over $100.00 are insured and guaranteed against loss, theft and damage. A Saturday delivery option is not available. The posted shipping time frame is contingent upon check, money order and credit card approval, and may be delayed should we experience difficulties getting authorization. There may be occasional delays beyond the posted order processing time. If the delay is more than 14 business days, Orange Productions will send you an email message notifying you of the delay. If the delay will be less than 14 business days, Orange Productions will ship the product as soon as it is received. These shipping terms are accepted by the customer by placing an order.

We are unable to ship to PO boxes.

Whenever possible, we will attempt to ship multiple items together to reduce shipping charges.

All shipping prices are quoted in U.S. dollars.

No COD orders can be accepted.

Questions

If you have any questions about the terms of use, please contact
brianmark@soundsofsinatra.com